Manage Claims

Our robust claim services are where we take pride in as the satisfactory conclusion to any claim is our specialisation. We understand the pain of our clients who, while buying a policy, desire one thing in return, and that is smooth claim settlement. Needless to mention, no insurance company is bad in settlement of claims, it is the handling of the claims which is important and which brings the right settlement. We understand it is better as with our human touch we bring not only prompt handling of documentation but most importantly, an understanding to the nature of claim and it’s handling at the initial stage. Our experience has been that the right understanding, information and process is important at the time of claim and how one should proceed/follow and deal with the claim.

The Process we follow :

  •          With the intimation to us about the claim at any hour of the day or night, our 24-hour help-line helps the client to further login the claim with the insurance company.

  •          Assisting with the surveyor, nearest garage or hospital for cashless settlement or any other assistance one requires to absorb the immediate shock.

  •          Documentation is the key for smooth handling and we help them to arrange, assimilate and understand the same so as the minimum queries are raised by the insurer.

  •          Once the documents are arranged our experienced team wet the same before submitting to the insurance company.

  •          Aggressive follow-up, both with the use of technology and personally, the team not only coordinates with the insurance companies/surveyors but also with the clients for any clarification or any papers required for rightful assessment of the claim by the insurer.

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             Finally, the claim settlement is the key and we ensure the transfer of the amount in the clients account with the calculation of assessment.